Welcome to FlyBag! By downloading, accessing, or using our app and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our platform.

• 1. Acceptance of Terms

By using the FlyBag app, you agree to these Terms & Conditions. If you do not agree, you may discontinue using the services.

• 2. User Account
• You must create and maintain an account to place orders.
• You are responsible for keeping your login details secure.
• FlyBag reserves the right to suspend or terminate accounts in case of fraudulent activity, misuse, or policy violations.
• 3. Orders & Payments
• All orders are subject to product availability.
• Prices are listed in INR and may change without prior notice.
• Payments must be completed using available options (UPI, debit/credit cards, wallets, COD if applicable).
• FlyBag may cancel or refuse an order due to stock unavailability, payment failure, or incorrect pricing.
• 4. Shipping & Delivery
• Deliveries are fulfilled as per the available time slots selected by the customer.
• Customers must provide accurate delivery information. FlyBag is not responsible for delays due to incorrect details.
• If the recipient is unavailable at the scheduled time, the order may be rescheduled or canceled.
• 5. Returns & Refunds
• Returns are accepted only for wrong, defective, or damaged items.
• Perishable items are not returnable unless delivered incorrectly or damaged
• Refunds, once approved, will be processed within 5–7 working days to the original payment method.
• 6. Limitation of Liability
• FlyBag is not liable for delays caused by factors beyond our control (such as weather, traffic, or third-party issues).
• Product images on the app are for representation only; actual products may vary slightly.
• 7. Policy Changes
• FlyBag reserves the right to update these Terms & Conditions at any time. Continued use of the app after changes implies acceptance of the revised terms.